Thursday, October 27, 2016

New RentLinx Subscription Plans

We are excited to announce an upcoming change to the RentLinx service. In effort to provide the best possible service, beginning in January we will no longer be providing a free advertising option and instead asking all of our users to move to a paid subscription plan. We’ve enjoyed being able to offer this service for free for the last 10 years but in order to continue to be a leader in the marketplace and fund future development we're making this change to provide even more exceptional value to our customers.

If you are a current paying RentLinx customer who has subscribed to Brokers and Locators, WebLinx, or DataLinx services or are an active user of Plus! this change will not affect you. You should have received an email letting you know that you will be able to stay on your current plan or your subscription will be comped at no additional cost.

Our new subscription model offers affordable tiers based on your company size as shown below.


The new service will include the same great advertising syndication as before, along with some additional valuable services:
  • Advertising on 88+ national and local apartment search websites
  • Phone tracking with recorded calls
  • Custom website integration for your listings
  • Automated property upload via data feed
  • US based phone and email support
  • Optional Plus! per property upgrades for $10 a lead
We will be offering a free no-obligation 30 day trial of the new service which you can initiate in January if you wish when the free service is discontinued. We’ll send another email then with a timeline and instructions.

Thank you for your support.

-Jeremy Schneider

FAQ - (Updated 11/08/2016)
Q: Do you have a more affordable plan for landlords and property managers with just a few units?
A:We do! The landlord plan is $19/month and is good for up to two advertised units at a time. You can see it in the pricing graphic above hidden at the bottom in the yellow box. We'll make it more clear when it's time to sign up next year. Also, all plans can be stopped and started at any time with no contracts or commitments beyond the term you paid for. So if you just have a couple availabilities per year, you can leave your account dormant (we'll keep your data safe) and reactivate it when you need it!

Q: Can I keep my current pricing? What if I want to switch to a different level?
A: Starting January, we'll have a single pricing structure that will cover all of our services for all types of companies. Current paying customers can stick with their current plan, but after January you'll only be able to switch to one of the new plans.  If you want to choose a different existing plan, do so prior to January 1st.

19 Comments:

Anonymous Anonymous said...

Well you will be losing at least 1 participant come Jan 2017. $55 a month is cheapest you got? your nuts, being an appfolio subscriber we should get this service FREE!

7:45 PM  
Blogger Jeremy Schneider said...

Hi Anonymous!

I'm really sorry to hear you're unhappy with our upcoming changes. We do have a "Landlord" plan at $19 per month. Plus you can start and stop any of the plans whenever you want to limit your cost. Additionally, all AppFolio customers definitely get this for free with their service. It's built directly into the AppFolio app! Please reach out to RentLinx or AppFolio customer success if you have any questions and we would be happy to help! :)

9:03 PM  
Blogger Jen Ray said...

I LOVE rentlinx!! I feel that the service offered is amazing! and crazy it is FREE.
I would be willing to pay for a service, however $55 a month is HIGH for me. I own 18 rentals and usually only have to rent out a small portion of that every year. Tell me more about the landlord access....PLEASE tell me if I'm not using it that its still worth the cost. Is there a way to turn it on and off when needed??

THANKS JEN

9:13 AM  
Anonymous Anonymous said...

As a rentlinx customer for a few years, Ive alway said you guys should be charging as it is the best service out there! I fully believe people and companies should get paid and compensated for the work they do for others and Im happy to pay for the service as it bring me plenty of business.

12:27 PM  
Anonymous Anonymous said...

With all of the free advertising options out there, and others that are considerably lower, I will not be participating at $55/month. I am a real estate broker and property manager and this is the most expensive I have seen. Very disappointing.

6:41 PM  
Anonymous Anonymous said...

I don't see the landlord plan at $19 per month. Where can I find that info?

8:49 PM  
Anonymous Anonymous said...

I use RentLinx about once a year. No way I'm paying $$55 a month. My sister-in-law (realtor) uses a simalar service and pays $12.50/Mo. I wouldn't mind paying a reasonable fee to list a property. Maybe $20.

8:12 AM  
Anonymous Jason Lewis said...

We don't give away apartments or houses for free, so anyone criticizing the move to a paid subscription service are being grossly unfair. I like the additional features that a paid subscription service provides; the prices are not unreasonable, I will recommend my company continue to use the Rentlinx service; at least for our single family homes; we've never had much success with Rentlinx for our apartment communities.

12:07 PM  
Blogger Jeremy Schneider said...

For everyone asking about the cheaper version, the landlord plan is $19/month and is good for up to 2 advertised units at a time. You can see it in the pricing graphic above hidden at the bottom in the yellow box. We'll make it more clear when it's time to sign up next year.

Also, all plans can be stopped and started at any time. So if you just have a couple availabilities per year, you can leave your account dormant and reactivate it when you need it!

Thank you everyone else for all the kind words. We'll be working hard to continue to earn your support! :)

12:45 PM  
Blogger Unknown said...

Jason Lewis, the reason why that happens is because the websites that Rentlinx routes to, like Zillow and Trulia, also have their own paid subscriptions for communities bigger than 50+ units. So, if your apartment complex/condo complex is detected as that size, the listings get outright rejected.

11:10 AM  
Blogger Unknown said...

Can you please post information about the $19 plan for us small companies! Thank you

12:10 PM  
Blogger Garno Properties said...

Jeremy Schneider
You sold us out while you made money transferring us to some other company, proably a foreign one. When President Trump get elected we will do away with these business practices. We want honest companies that do not play games with our country. Craigslist is free and we currently get twice the leads from them over you services. We can post to many of the other web sites for free.

10:48 AM  
Blogger Jeremy Schneider said...

Hi Garno Properties,

We're so happy we were able to provide a service you used for free for the last ten years, but we we're making this change to better serve all of our paying customers. If the US does ever elect an entrepreneur as president, I would imagine they would support a business's unregulated right to choose how to charge for their services and not require them to provide service for free indefinitely. I wish you the best of luck in the future with any new advertising services you choose to use but if your advertising needs ever change, we would be happy to welcome you back with a free 30 day trial so you can test out how the new paid service works for you at no cost or obligation.

1:10 PM  
Anonymous Anonymous said...

Dear Mr. Schneider,

Well, I guess the free ride couldn't last forever! Anyway, as we only have 6 apartments we will subscribe to your Landlord Plan. However, I am concerned that our account seamlessly transitions and that we won't lose any of our information. I would hate to have to re-enter everything from scratch. Also, will there be a discounted rate option if paid annually like the other plans or will the $19/month month-to-month basis be the only option? As the annual payment plan seem to be discounted 20% from the month-to-month payment option, would the paid annually price for the Landlord Plan thus be $15/month?

I also have a suggestion. Given the large gulf between the Landlord Plan and the Starter plan you might consider something in between, a Landlord Plus Plan if you will. Although we only have 6 units now, we might go over 10 in the future and possibly have more than 2 available at any one time. If so, we'd end up likely buying two Landlord Plans instead of going all the way to the Starter plan. Based on the benefits and prices of the various plans, perhaps a Landlord Plus Plan could include 5 advertised units and 50 total units and priced at $31/month when paid annually and $39/month when paid monthly.

We have found your service to be valuable for us and will definitely subscribe to the Landlord Plan.

6:20 PM  
Anonymous Anonymous said...

Jeremy,
I am trying to calculate what our pricing would be under the new subscription model. Would you please explain to me the 'advertised units' versus 'total units'. Currently we advertise our portfolio of 58 properties which consists of 2,036 units. Each property has anywhere from 1 to 6 unit styles available(a portfolio total of 131 unit styles). Currently there are 75 units we show as 'available'. Does this mean we would be under the Enterprise model?
Thanks

12:16 PM  
Blogger Jeremy Schneider said...

Hi Anonymous!

The enterprise plan would allow you to have 1000 available units with 100 actively advertised. If you are showing 2,036 units with 75 available you would need the Enterprise model. The number of listing styles doesn't affect the pricing model. We don't have your contact information so we're not able to write you back, but why don’t you send an email to support@rentlinx.com so we can discuss your specific needs with you. Thanks for the interest!

8:02 PM  
Anonymous John from Michigan said...

Hi there! I don't mind that you are going to a paid plan -- I'm actually a bit surprised that your services were free for as long as they were.

That being said, my only "complaint" would be the limits on total units. I guess I feel like I'm paying you to advertise an open units. Except for some minor storage that has to cost you very little, the number of TOTAL units shouldn't really matter. I feel that the fee should be based on the maximum number you can advertise at once regardless of number of store units you happen to have.

I say this as a landlord with 12 units that very rarely has more than one open at a time. I will therefore be using your Small Landlord plan at $19/month. But, that is limited to 10 total units even if I'm advertising only one or two at a time at the most.

I'm not going to pay for the leap up to $55/month because I really don't NEED that. So, that means I'm going to be stuck having 12 units and very likely only needing to ever advertise one at a time. Which means that I'll simply not list 2 of my units with you at all. If I HAVE to do one at some point, I'll have to remove another to slot one of those in.

So, I guess I just feel that the total number of units doesn't need to be restricted really. Just charge me $19/month to advertise up to 2 units at a time regardless of how many I happen to have. Because the reality is that I'm not going to pay the higher rate to just list 2 more units that aren't even open to rent! And, if I do need to list one later, I'm less likely to do it here because I'd have to re-enter all of the data.

It just makes more sense for both ME and for RentLinx to simply not limit the total units. Just have pricing based on simultaneously advertised units.

Just my 2c. Thanks.

5:18 PM  
Blogger Robin Boyer said...

for clarity you are stating I could start in January with the landlord $55 per month plan and advertise 10 different units each month, but at some time say may I went over 10 to 15 vacancies I could just upgrade at that time to the $135, say for the two months it took to rent some of them and then go back to the $55 plan

2:16 AM  
Blogger Jeremy Schneider said...

Hi Robin,

That's exactly right! You can start and stop and move between any tiers at any time so you are always just paying for what you need! :)

Jeremy

6:09 PM  

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