Where Are Most of My Leads Coming From?

Instead of flipping through and counting up your e-mail leads, we're made it easy to see where your RentLinx powered leads are coming from. After logging in, just click on the Review Leads link from your Quick Links section, and then click on the "Chart View" tab.

Under the Chart View tab, if you scroll down a bit you'll see a pie chart titled "Leads Provided By Website." Just mouse over any of the pie sections to see where your leads are coming from!

Remember that you can filter your chart AND list view using the search box at the top of the page.

If you want to see your phone leads added to this chart, ask us about plus! Have a great holiday weekend!

Detroit Area Workshop on 5/11: Leasing & Fair Housing

A Lesson From the Dogs: How to Get Better Quality Leads

Do you allow dogs in your property?  If so, how big? Do you have breed restrictions?

This morning, an interested renter called a RentLinx Plus! ad and asked if his collie would be allowed. The community manager replied that dogs must be less than 25 pounds.  Since the ad stated ‘Dogs allowed’, the renter had to call and ask for the detailed pet policy.  If the ad had stated ‘Dogs allowed – 25 lbs. or less’, the renter would not have called (saving the community manager time), or the renter might have called anyway, and our Plus! verification process would have marked that lead as ‘No Charge’ (saving the community money).

Increase the details in your ads, and you will:

• Increase the quality of your leads (most renters will qualify themselves when you list your policies and restrictions)
• Save time (since renters won’t have to call and ask)
• Save money. With RentLinx Plus!, you won’t be charged for leads like the one above.

Anatomy of Your Properties List

Ever wonder what some of the numbers and links on your properties list mean? Follow along with this numbered image and you just might learn a trick or two!

1. Each property has its own checkbox. Use the checkboxes in conjunction with the “go plus!” or “Remove Properties” button to modify your list.
• TIP: Use the top check box in the dark blue row to select all the properties on the page!
2. Here we have two columns. The left column beneath the check box shows the number of web leads your property has received via RentLinx powered listings. The right column beneath the eye shows you the number of views your property has received on RentLinx powered sites. Remember, these numbers are since your last counter reset! Check the bottom of your Manage Properties page to see when that was.
• TIP: Try clicking either of these numbers for each of your properties!
3. The Units column shows the total number of units at the property in black and the total number of available units in red parentheses. Look at your “Company Information” box below the “Remove Properties” button for more details.
4. The Updated column tells you the last time that property’s listing was updated, or the last time “Mark as current” was clicked, whichever was most recent. This date is displayed to renters on ShowMeTheRent.com and lets them know how fresh your listings are!
5. The “Mark as current” link changes your Updated column to today’s date! Click this if your property is advertising availability and all the info currently listed is correct.
• TIP: Think of it as nudging renters, telling them your property is still available. Sites like ShowMeTheRent.com list properties based on their Updated date, so this is important!
6. Click on the “Post to craigslist” link to check out our craigslist helper. If you need help using it, you might want to check out this craigslist helper video. 

Hope this helps! As always, contact us with any questions. Keep watching our news for more tips!

Hidden Plus! Feature: Multiple Lead E-mails

Did you know that with RentLinx plus!, you can have your e-mail leads sent to more than one address?

It's really simple to set up! Starting from your "Manage Properties" page, click on the name or address of the community you'd like to add another e-mail address to. Click the "Edit leasing office info" link, or "Add leasing office info." You'll see something like this:

Simply add on as many lead e-mails as you'd like, making sure each address is separated by a semi-colon and click "save." Easy!

Remember that you can see all the e-mail leads you've received through your RentLinx listings on our Review Leads page, even if you're only using basic.

To see all the other benefits you get from going plus!, check out our plus! vs basic table: http://www.rentlinx.com/ChooseVersion.aspx

How to get craigslist help

• Do you ever get frustrated while posting your rental on craigslist?  (I know.... silly question!)
• Have you ever tried calling craigslist for help?  (I know, I know.... crazy question!!)

Well, there IS craigslist help available!  All RentLinx Plus! clients get free craigslist phone support. Although we don't work for craigslist, and we're not privy to the inner workings of craigslist, we WILL answer the phone and help our RentLinx Plus! clients solve their aggravating craigslist posting problems.

Not a RentLinx Plus! client?  Learn more here: http://www.rentlinx.com/ChooseVersion.aspx, or call us at 800-510-5469.

Detroit area: Leasing & Fair Housing Workshop on 3/16

So your phone works. What about your email?

Last month Amanda posted about how we notify plus! customers if their phone isn't working.

We are now able to see whether or not your leasing office email is working too. If we notice a plus! lead bouncing back to us instead of dropping in your inbox, we'll give you a call and get it fixed.

This also extends to plus! leads! If we notice a bounceback from a renter and they didn't enter a phone number, we'll refund the lead for you.

We're happy to make RentLinx better & better everyday. If you ever have a feature request or a question, get in touch!